Effective Date: 12/20/2024
At ClothesAll, we aim to provide a smooth and timely shipping experience for all our customers. This shipping policy outlines how we handle shipping and delivery of our products. By placing an order with us, you agree to the terms described below.
1. Shipping Methods & Delivery Times
We offer a variety of shipping options to meet your needs. The delivery times below are estimates and may vary depending on the destination and circumstances.
- Standard Shipping: 10-15 business days
Please note that delivery times may be affected by factors such as weather conditions, holidays, or carrier delays.
2. Shipping Charges
Shipping fees are calculated based on your order total, destination, and chosen shipping method. The shipping cost will be displayed during checkout before you finalize your purchase.
- Free Shipping: We offer free standard shipping on orders over 59$ within USA. This offer may be subject to change and will be updated on the website as applicable.
3. Order Processing
- Processing Time: Orders are processed within 1-5 business days after payment has been confirmed. Please allow extra time during peak seasons or holidays.
- Business Days: We process orders Monday through Friday, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Restrictions
We currently ship to the following regions:
- Domestic: NY,NJ,FL etc...
- International: We offer international shipping to selected countries. Additional shipping fees may apply.
Certain products may have shipping restrictions based on size, weight, or legal regulations. If this is the case for your order, we will notify you prior to shipping.
5. Order Tracking
Once your order has shipped, we will send you a confirmation email with a tracking number and link to track your package. You can use this number to monitor the progress of your delivery.
If you do not receive a tracking number or have trouble tracking your order, please contact our customer service team.
6. Delivery Issues
While we work with trusted carriers, delivery delays or issues may occasionally arise. If your package is delayed or lost, please contact us within 7 days of the estimated delivery date, and we will assist you in resolving the issue.
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Incorrect Address: It is the customer’s responsibility to provide the correct shipping address. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. Please double-check your shipping information before submitting your order.
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Missing or Damaged Items: If your package is missing items or arrives damaged, please contact us within 7 days of receiving your order. We will investigate and resolve the issue, which may include issuing a replacement or refund.
7. Customs, Duties, and Taxes (for International Orders)
For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping cost and are due upon delivery. Please check with your local customs office for information on these additional charges before placing an order.
8. Changes to This Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for the latest shipping information.
9. Contact Us
If you have any questions or concerns regarding shipping or delivery, please feel free to contact us at:
Email: Support@clothesall.com
Thank you for choosing ClothesAll. We appreciate your business and will do our best to deliver your products promptly!